Last updated: October 9, 2026

This policy explains returns and exchanges for purchases from DAJUE Collection.

7-day return and exchange window

Products other than the final-sale items listed below may be returned or exchanged. Please make your return or exchange request within 7 calendar days:

  • In-store purchases: from the purchase date.
  • Shipped orders and local delivery: from the date you receive your order.
  • Local pickup orders: from the date you collect your order.

A valid receipt or proof of purchase is required for all returns and exchanges. For shipped orders, the 7-day window is for making your request, not for the return parcel to arrive at our store.

Final-sale items

All consumables, pierced earrings, and packs containing pierced earrings are final sale and are not eligible for change-of-mind returns or exchanges.

Shipping and return postage

We ship within Canada only. Customers are responsible for the postage for their shipped orders. For change-of-mind returns or exchanges, customers are also responsible for return postage.

This customer-paid return postage rule does not apply where we are required by applicable law to cover the return cost. If you receive an incorrect item or have another issue with your order, contact us so we can arrange the appropriate next steps.

How to request a return or exchange

Contact DAJUE Collection within the applicable 7-day window with your receipt or order number and the item you wish to return or exchange. For postal returns, contact us for return instructions before sending your parcel.

Email: dajuecollection@wisdom-international.com
Phone: +1 (672) 833-2899
Store: 2699 Granville St., Vancouver, BC V6H 3H2

Your statutory rights

This policy, including the 7-day window, final-sale exclusions and postage terms, does not limit your rights under applicable consumer protection laws.

For local delivery fees and pickup information, see our Delivery & Shipping Policy.